1. General Information
Painting’s Lab operates as an internet art business which offers distinct canvas prints that no other store carries. Printful serves as our print-on-demand partner to deliver your framed canvas products which we create through their services.
2. Products and Services
Product Description
- All products are made-to-order canvas prints featuring original artwork exclusive to Painting’s Lab
- The products exist on high-quality canvas material which comes with pine wooden frames
- The fulfillment partner Printful creates each product through a custom manufacturing process which starts after your order confirmation
Availability
- All products are subject to availability
- We hold the authority to stop producing any product at any moment.
- The colors of products might display differently than what you see on your screen because of different monitor display settings
3. Ordering and Payment
Order Process
- We start processing orders when it receives payment from customers
- You will obtain an order confirmation email after you finish your purchase
- Production starts immediately after the order confirmation process reaches completion
Pricing
- All prices are listed in USD
- Prices are subject to change without notice
- Shipping costs are calculated at checkout
Payment
- We accept major credit cards and other payment methods as displayed at Checkout page
- Payment must be received in full before order processing begins
4. Shipping and Delivery
Shipping Policy
- Our store provides free international shipping for every order without any minimum spending requirements
- We ship to all countries covered by our international shipping network
- Delivery times vary by country and may take longer due to customs processing
- Your artwork is produced by a US-based company and ships from the nearest facility to your location
International Orders
- We currently provide shipping services to these countries: Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (UK), United States (USA), and Vatican City
- International customers must pay all customs charges and taxes and fees which their government imposes on them
- International order delivery times experience delays because customs authorities need additional time to process shipments
Risk of Loss
- Risk of loss and title for products pass to you upon delivery to the shipping carrier
- The risk of international shipments shifts when the shipment leaves the fulfillment facility
Shipping Restrictions
- Certain destinations may have shipping restrictions or limitations
- We reserve the right to cancel orders to destinations where shipping is not feasible
- Shipping options and costs are determined by Printful’s available services for each destination
5. Returns and Exchanges
Return Policy
- Our products require custom production so we cannot accept returns because of customer changes of mind
- We will provide customers with replacement products or refunds when products arrive damaged or defective
- Customers must submit their claims about damaged or defective products within 30 days after they receive their delivery
- Proof of damage (photos) may be required for processing claims
Refund Process
- We will process approved refunds during the next 5 to 10 business days
- Refunds will be issued to the original payment method
The Return Policy page contains all information about our return policy together with its complete instructions and requirements.
6. Intellectual Property
Our Content
- All artwork, designs, text, graphics, and other content on Painting’s Lab are our exclusive property
- You may not reproduce, distribute, or use our content without written permission
Your Use
- The website exists for individual users to access without commercial usage rights
- You may not use our products for commercial reproduction or resale
7. Print-on-Demand Partnership
We operate our product fulfillment operations through Printful. Certain aspects of production, shipping, and quality are governed by Printful’s processes and standards.While we maintain quality oversight, some fulfillment terms may be subject to Printful’s policies.
8. Limitation of Liability
Disclaimer
- The products come with no warranties other than those that the law requires to be provided
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the purchase price of the product
Force Majeure
- We are not responsible for delays or failures due to circumstances beyond our control
9. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.
10. Modifications
The company holds the authority to change these Terms at any time. Changes will be effective immediately upon posting on our website.The user agrees to these new Terms by continuing to use our website after the changes have been made.
11. Governing Law
These Terms are governed by the laws of the United States and the state in which Painting’s Lab is registered, without regard to conflict of law principles.
12. Contact Information
Users who require information about these Terms and Conditions can reach us through our website contact form or our customer service channels.
13. Severability
These Terms will continue to exist in their current form when any provision becomes unenforceable.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Painting’s Lab
Last Updated: June 18, 2025